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Channel: How-To – The latest Voice of Customer and CX trends | Usabilla Blog
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The Perfect Task: Optimizing Usability Tasks And Questions

Automated remote usability testing is a very simple and efficient way to gather feedback on digital interfaces – if done correctly. When you do usability testing automated AND remotely, it’s good to...

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Five Things You Can Test Under Five Minutes

Lets dish out some quick ways to test and improve your product. Long tests with a lot of tasks certainly can have their place (for example in the early stages of a design). However, many of our...

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5 Effective Ways for Usability Testing to Play Nice with Agile

Usability testing has been a fundamental tool in the UX arsenal for decades now. The value of actually meeting your customers and letting them experience your product makes a significant impact to the...

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New feature: Personalize your test to improve response rates

Hi %YOURNAME:%, In some situations, a test calls for a more personal welcome message than a variation of ‘Dear participant’. I’m glad to announce that as of today, our developers made this possible. We...

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Tip: How to make your test go viral

You created a Usabilla test, and you want to get as many participants as possible. Here is a tip that will help you create a default twitter message that your participants can spread. In this way...

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Shareable tests made easy

We made it easier to make your test go viral. From now on, tests created with a paid plan have an ‘Enable Sharing’ checkmark in the test details: This option is always enabled for tests created on a...

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Enrich your Usabilla feedback with Wufoo surveys

Do you want to power-up your Usabilla test results? You can easily do so by hooking up a Wufoo survey to your test. Set up a form in Wufoo and redirect users to the URL of your test. You can include...

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Participant information and the new filter feature

With Usabilla it is easy to add additional information to your participants by adjusting the URL to your test. Adding this additional information just got a lot more useful, because we added filter...

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How to Choose The Right Plan

Over 15.000 marketeers, researchers, designers, and analysts already work with Usabilla to collect feedback, measure performance, and much more. For both beginners and experts in the field, Usabilla...

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How to Set Up A Usabilla Survey

With Usabilla you can collect feedback on any digital interface, be it the scan of a sketch, a wireframe, mockup, or webpage. Just set up a test, invite participants, and analyze your results. Check...

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How to Simplify Design

A simple web design offers many benefits that are lost from complicated or cluttered websites. Simplicity cuts out any friction that can otherwise exist between a user entering your site and actually...

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How To Integrate Waiting Time Into Your User Experience

People don’t like to wait. This is true in any situation you can think of. Be it in the line for the checkout, when counting down the days before a special event, or when loading a website – waiting...

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An HTML Cheat Sheet That Never Fails

HTML, the skeletal structure of the Internet. Perhaps unknowingly you have browsed through hundreds, if not thousands – even hundreds of thousands of HTML code. HTML dictates what that page you’re...

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All about Conversion Rates

Conversion rates are an essential statistic for website owners. You need to know how many customers are of value to you: such as buying a product or subscribing to your newsletter. The conversion rate...

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How to: Error Messages

Error messages. You encounter them just about every day. No single person is perfect, nor is every website. Error messages are an inevitability. Thus learning to both deal with them, and make them a...

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How to Stand Out from the Crowd: Unusual Web Design

In general, we don’t want to look unusual. We want to stand out, sure, but for being successful. Just like the football hero, winning the final game with the winning touchdown. We don’t want to stand...

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How to Crack The Code to an Intuitive Landing Page

A Landing Page can make or break your website – it’s the first thing your visitors engage with when they visit your site. It can determine if they stay around to read more, or close the window without...

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Calling to Action: 3 key principles

With so much money being flung around the web, everyone is fighting for their share. As the internet opens up to more and more people, the money flooding onto the online marketplace continues to grow....

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Establish A Killer Ecommerce Presence: What You Need

Wealth distribution is becoming more and more lopsided in all areas of life, and the story is no different in the realm of ecommerce. Within the gargantuan $198 billion dollar pie of online annual...

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Improve Customer Support Through Pre-emptive Design

There is a common misconception that in the year 2014 the need for exemplary customer service (and online customer service in particular) has been fully internalized and acknowledged. That most...

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